This Privacy Policy explains how tvmounting.app ("we", "us") collects, uses, and protects your information when you visit our website or book a service. By using our site you agree to the practices described here.

Information we collect

When you book an appointment, we collect only what we need to complete the job:

Your name
Phone number (used to confirm the appointment and coordinate arrival)
Email address (used for booking confirmations)
Service address and ZIP code
Service details you select (TV size, mount type, add-ons, preferred date and time)

We do not collect payment information on this site. Payment is handled on-site by the installer at the time of service.

Cookies and analytics

To improve the site and understand how it is used, we use the following third-party tools:

Google Analytics 4 — anonymous traffic analytics
Google Ads — conversion tracking for ads we run
Meta (Facebook) Pixel — conversion tracking for ads
Microsoft Clarity — session recordings and heatmaps to find UX issues. Recordings exclude sensitive inputs by default.

These services set cookies on your device. You can disable cookies in your browser settings, or opt out of ad personalization at adssettings.google.com.

How we use your information

To schedule and carry out the service you booked
To contact you about your appointment
To send optional booking reminders by SMS or email
To improve the website and fix bugs (via the analytics above)

We do not sell your personal information, and we do not share it with third parties except service providers who help us run the business (hosting, SMS delivery, analytics).

Data retention

Booking records are kept for up to 2 years so we can honor warranty claims and repeat-customer history. You may request earlier deletion at any time by emailing support@tvmounting.app.

Your rights

Depending on where you live, you may have the right to:

Request a copy of the personal data we hold about you
Correct inaccurate data
Ask us to delete your data
Opt out of analytics and marketing cookies

To exercise any of these rights, contact us at support@tvmounting.app.

Security

Information is transmitted over HTTPS and stored in encrypted databases. No system is perfectly secure, but we take industry-standard measures to protect your data.

Children

Our services are not directed to children under 16, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this policy from time to time. The "Last updated" date above reflects the most recent version. Material changes will be highlighted on the home page.

Contact

Questions about this policy? Email us at support@tvmounting.app.